IT support, network maintenance, repair and servicing. With computer systems and networks in the heart of every business, you need a company that knows how to prevent problems, and can provide preventative onsite visits and reactive support.

IT Support

Our IT support is defined into two different levels allowing you to decide the extent of IT support you require:

TEK PACKAGE (Basic support)

·         Phone support, remote support – The entry level package provides you with access to level 1 of the Help Desk

·     Monitoring – The TEK package also provides you with an IT manager to monitor your network, and as a point of contact for any other IT issues, outside of the helpdesk. Your IT manager will also perform a full survey of your network to highlight any issues or improvements that can be made.

·    Any additional services such as emergency call out or onsite repairs are charged at an additional rate.

NET PACKAGE (Advanced support)

·         All of the features of the TEK PACKAGE, including access to levels 2 and 3 of the Help Desk.

·    The NET PACKAGE gives you the peace of mind that you are covered with data and exchange backups, onsite support for hardware and software and emergency support as required.

IT Management

As briefly mentioned above, when you sign up with Tek4Net you are assigned an IT manager to work with you and discuss your needs.  Follow the link to read more.

IT Projects

If you are considering a new server, a software rollout or setting up a remote office then Tek4Net can help.  Either working with your existing IT support or through one of our outsourcing packages above, we can provide a multitude of solutions to your IT setup. 

·         Web design and hosting                      

·         Windows Server installation/upgrades

·         Network cabling and/or network design

·         New hardware and/or new software

·         Firewalls

·         Remote office setups

·         Wireless networks and wi- fi hot spots